If your Arlo camera is offline or not recording, it can be a significant concern, impacting your home security. Here’s a comprehensive guide to help you troubleshoot and resolve these issues.

1. Check Your Internet Connection : Ensure your Wi-Fi network is working properly. An unstable or disconnected internet connection can cause your Arlo camera to go offline. Test your network with other devices to confirm it's functioning correctly.

2. Power Cycle Your Camera : Sometimes, simply restarting your camera can resolve connectivity issues. Remove the batteries from the camera, wait for about 10 seconds, and then reinsert them. This action can reset the camera and restore its connection.

3. Verify Camera Placement : Ensure that your camera is within range of your Wi-Fi network. If it is too far from your router or if there are obstacles blocking the signal, the camera might struggle to stay online. Consider relocating the camera or your router to improve the signal strength.

4. Check for Firmware Updates : Outdated firmware can cause performance issues. Use the Arlo app or website to check for and install any available firmware updates for your camera.

5. Inspect Battery Levels : Low battery levels can also lead to the camera going offline or failing to record. Check the battery status in the Arlo app and replace them if necessary.

6. Review Camera Settings : Ensure that the camera is set to record and that any motion detection or recording schedules are correctly configured in the Arlo app.

If your Arlo camera is offline or not recording despite these troubleshooting steps, it may be beneficial to contact Arlo support for further assistance. They can provide advanced troubleshooting steps or arrange for a replacement if needed.

In conclusion, addressing issues with your Arlo camera offline or Arlo camera not recording involves checking internet connectivity, restarting the device, ensuring proper placement, and verifying settings. For persistent issues, reaching out to Arlo support can help resolve the problem effectively.

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